Delivery 7-10 working days in USA
Delivery 7-15 working days International $40
Delivery 3-4 weeks for Special/Customized Orders
(Can take extra one week due to Customs Clearance)
Delivery 3-6 working days in USA $20
Delivery 5-10 working days International – $70
Need handling time 2-3 business days once the order is placed. You will receive an e-mail containing your Tracking Number once your package has been shipped from our U.S. distribution center.
All returns should be made within 4 days of receipt of the product. If there is a size issue, the customer can exchange the item for a different size or style within 4 days from the date of receipt of the item.
How to enable a return
If you have bought the product from any shopping portal then if you have to follow that portal’s return scheme.
Or if you have directly purchased from Alen Cooper’s site then at the first move is send us an email at – firstname.lastname@example.org regarding your concern, followed by an email from us where you need to fill our Return Form. We will email you the approved Return Form with the Return Address. On receiving the return form, you may then ship the item back to us.
Please note that during the peak season, the returning regime may take some adding time.