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Returns & Exchanges

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Returns and Exchange

Alen Cooper’s main goal is to satisfy all the customers at the best level. If the product cannot satisfy you then you can easily return the product by matching the following conditions-

Returned within 7 days
The returned product needs to be original, completely unused, unaltered and unwashed with all the price tags and proper packaging.
Merchandise is eligible for exchange only when it is of the same style for a different color or size.

Return Shipping charges are paid by the customer. If we do not have the stock available then we will customize the style in our factory without any delay and will deliver you the product in 21 days. If the return or exchange does not match with our Alen Cooper policy & regulation then we can easily reject the return as we reserve the right.

How to enable a return

If you have bought the product from any shopping portal then if you have to follow that portal’s return scheme
Or if you have directly purchased from Alen Cooper’s site then at the first move do a mail to us and then you will be guided properly. And the regime will not take any adding time.
Please note that during the peak season, the returning regime may take some adding time.

How to ship the return

Place the product in its original packaging
Follow the portals’ return scheme

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